Terms of Service v2

10 Sep 2025 11:13

Terms and Conditions


These Terms and Conditions (“Terms”) govern your access to and use of the SaaS platform (“Service”) provided by NexoGlyph LLC (“Company,” “we,” “us,” or “our”), a limited liability company registered in Texas, United States. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Eligibility

The Service is intended for use by union staff and union members of legal working age. By using the Service, you represent that you meet these requirements.

2. Services Provided

The Service provides unions with tools for:

  • Membership database management
  • Grievance tracking
  • File and document storage
  • Internal announcements
  • Voting functionality

3. Accounts

  • Registration: Access requires an account. You agree to provide accurate, current, and complete information when registering.
  • Security: You are responsible for safeguarding your login credentials and for all activity under your account.
  • Restrictions: Account sharing is prohibited.
  • Termination: We may suspend or terminate accounts at our discretion, including for non-payment, violation of these Terms, or misuse.

4. User-Generated Content

  • Users may upload or submit content, including documents, announcements, and votes (“User Content”).
  • Users retain ownership of their User Content but grant NexoGlyph LLC a limited license to store, process, and display such content solely for operating the Service.
  • You agree not to upload unlawful, harmful, infringing, or abusive content.

5. Third-Party Services

We may use third-party services, such as payment processors, to facilitate the Service. By using the Service, you authorize us to share necessary information with such providers. We reserve the right to add or change third-party providers at our discretion.

6. Payments and Billing

  • Subscription: Unions are billed a monthly subscription fee to retain a dedicated virtual private server instance of Kolexis.
  • Currency: All fees are payable in USD only.
  • Taxes: No taxes will be collected by NexoGlyph LLC.
  • Refunds: All payments are final. No refunds are offered.

7. Ownership and Intellectual Property

  • The Service, including all software, features, design, branding, and proprietary content, is the exclusive property of NexoGlyph LLC.
  • User Content remains the property of the users.
  • Except as expressly permitted, you may not copy, distribute, modify, or create derivative works of the Service.

8. Prohibited Uses

You agree not to:

  • Reverse engineer, copy, or resell the Service.
  • Scrape, harvest, or extract data without authorization.
  • Upload viruses, malware, or interfere with system performance.
  • Use the Service for unlawful purposes, harassment, or abuse.
  • Use the Service for anything other than legitimate union affairs.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available.”
We make no warranties or guarantees of any kind, whether express or implied, including but not limited to availability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law:

  • NexoGlyph LLC’s total liability for any claim shall not exceed the total subscription fees paid by the union during the six (6) months preceding the claim.
  • We are not liable for indirect, incidental, special, or consequential damages, including lost profits, data, or goodwill.

11. Indemnification

You agree to indemnify, defend, and hold harmless NexoGlyph LLC, its officers, employees, and affiliates from any claims, damages, or expenses arising out of your misuse of the Service, unlawful content, or violation of these Terms.

12. Privacy and Cookies

Data collection and use are governed by our separate Privacy Policy, which also includes the Cookie Policy. Please review it carefully.

13. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflicts of law principles.

14. Dispute Resolution

  • All disputes will be resolved through binding arbitration conducted in Texas, in English, under the rules of the American Arbitration Association (AAA).
  • You waive any right to participate in class actions or class-wide proceedings.
  • The arbitration decision shall be final and binding.

15. Termination

We may suspend or terminate accounts and access to the Service at any time, with or without cause, including for violations of these Terms or non-payment.

16. Amendments

We reserve the right to amend these Terms at any time. Updates will take effect immediately upon posting to the website. Continued use of the Service constitutes acceptance of updated Terms.

17. Contact Information

For questions or concerns about these Terms, please contact us at:

NexoGlyph LLC
5900 Balcones Drive, STE 100
Austin, TX, 78731
USA

Email: john.pieroni@nexoglyph.com